Sales Policy

1. Introduction

Welcome to fishtopis.xyz. This Sales Policy outlines the terms and conditions related to purchases made through our website, fishtopis.xyz By placing an order, you agree to the terms outlined in this policy.

2. Ordering

To place an order, you must be at least 18 years old or have the consent of a parent or guardian. Orders are subject to availability and our acceptance. We reserve the right to refuse or cancel any order at our discretion.

3. Pricing and Payment

All prices on our website are listed in USD and are subject to change without notice. We accept various payment methods, including credit/debit cards and other secure payment options. Payment is processed at the time of order placement.

4. Order Confirmation

Once your order is placed, you will receive an order confirmation email with details of your purchase. Please review the confirmation to ensure all details are correct. If there are any discrepancies, contact us immediately.

5. Shipping and Delivery

Shipping costs and delivery times are calculated based on your location and the shipping method selected. We strive to process and ship orders promptly, but delivery times may vary. We are not responsible for delays caused by third-party carriers or customs procedures.

6. Returns and Exchanges

If you are not satisfied with your purchase, you may request a return or exchange within [number of days, e.g., 30] days of receipt. Items must be returned in their original condition and packaging. Certain items may be non-returnable due to hygiene or other reasons. To initiate a return or exchange, contact us at [email protected]

7. Refunds

Refunds are processed after we receive and inspect the returned item. Refunds will be issued to the original payment method. Please allow [number of days, e.g., 5-10] business days for the refund to be reflected in your account.

8. Cancellations

Orders can be canceled before they are processed and shipped. Once an order is in the shipping process, it cannot be canceled. To request a cancellation, contact us as soon as possible at [email protected]

9. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will work with you to resolve the issue, which may include a replacement or refund.

10. Customer Service

For any questions or concerns regarding your order or this Sales Policy, please contact our customer service team at [email protected]. We are here to assist you and ensure a satisfactory shopping experience.

11. Changes to Sales Policy

We may update this Sales Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the website after any changes constitutes your acceptance of the new policy.

12. Governing Law

This Sales Policy is governed by and construed in accordance with the laws of the jurisdiction in which fishtopis.xyz operates, without regard to its conflict of law principles.